General Contact
Response Time: We aim to respond to all legitimate inquiries within 48 hours.
Business Hours: Monday-Friday, 9 AM – 6 PM EST
Report Errors
Found something incorrect in our content? We want to fix it immediately.
Please include:
- URL of the page with the error
- Specific section or statement that’s incorrect
- Correct information with source
- Your contact information (optional, for follow-up)
Priority: We treat error reports as high priority and typically respond within 24 hours.—
Content Suggestions
Have an idea for a review or guide? We’re always looking for new topics to cover.
We’re particularly interested in:
- New crypto exchanges or platforms
- Updated payment cards or services
- Regional availability questions
- Specific use cases or scenarios
Business Inquiries
For business partnerships, advertising, or collaboration opportunities:
Email: business@referral.codes
What we consider:
- Partnership opportunities with crypto platforms
- Sponsored content (clearly disclosed)
- Guest posting opportunities
- Media inquiries and interviews
What we don’t consider:
- Paid reviews without disclosure
- Promotional content without value
- Requests to remove negative information
- Partnerships that conflict with our values
Response Times & What to Expect
Response Times
- Error reports: 24 hours
- General inquiries: 48 hours
- Business inquiries: 3-5 business days
- Content suggestions: 1-2 weeks (if we decide to pursue)
What We Can Help With
- Questions about our testing methodology
- Clarifications about our reviews
- Suggestions for new content
- Corrections to factual errors
- General feedback on our content
What We Can’t Help With
- Platform-specific support (contact the platform directly)
- Account recovery assistance
- Technical issues with crypto platforms
- Investment advice or recommendations
- Legal or regulatory questions
Before You Contact Us
Check Our Content First
We may have already covered your question in our existing articles. Check our homepage or use the search function.
Be Specific
The more specific your question, the better we can help. Include:
- Which platform or service you’re asking about
- Your specific use case or situation
- What you’ve already tried
- What outcome you’re looking for
Include Relevant Details
For technical questions, include:
- Your location (for regional availability)
- Your experience level
- Any specific requirements or constraints
Privacy & Confidentiality
We respect your privacy and won’t share your contact information with third parties. However, please note:
- We may quote anonymous feedback in our content (with permission)
- We keep records of correspondence for quality improvement
- We may follow up on suggestions or corrections
If you prefer to remain completely anonymous, you can mention this in your email.—
Social Media
You can also reach us on social media for quick questions or updates:
- Twitter: @referralcodes
- LinkedIn: Referral.Codes
Note: For detailed inquiries or corrections, email is still the best method.—
Frequently Asked Questions
Do you respond to every email?
We respond to all legitimate inquiries. We may not respond to spam, abusive messages, or requests that clearly violate our guidelines.
Can I request a specific review?
Yes! We welcome suggestions for new reviews. We prioritize platforms that are popular, new, or have significant user interest.
Do you accept guest posts?
We occasionally accept guest posts from qualified writers with relevant experience. Contact us with your proposal and writing samples.
Can I interview someone from your team?
We’re open to media interviews and speaking opportunities. Contact us with details about your publication or event.—
Last updated: October 2025
Referral.codes – Independent crypto reviews and guides